Privacy Policy for InfiniAds

Last Updated: 2025-10-13

Effective Date: 2025-10-13

At InfiniAds. (“InfiniAds.ai”, “we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information (“Personal Information”) obtained from individuals who access or use our websites, software, services, and associated digital platforms (collectively, the “Services”). This Privacy Policy applies to our direct interactions with end users of our Services and does not extend to content or data processed on behalf of enterprise customers under separate agreements, where data usage is governed by the applicable client contracts and data processing addenda.

1. Information We Collect
a. Information You Provide to Us Directly
Account Information: When you create an account or subscribe to our Services, we collect your name, email address, contact details, account credentials, billing address, and payment method details (tokenized by our payment processor). This data is necessary to administer your subscription and usage rights.
Content You Submit: Inputs, uploads, or interactions with our platform (such as uploaded scripts, prompts, images, videos, comments, file attachments, ratings, and feedback) may contain Personal Information, which we collect to deliver your requested Services.
Communication Records: If you correspond with us—by email, forms, or support channels—we collect your name, contact details, and the contents of the communication.
Survey and Event Participation: Information you provide through forms, feedback submissions, surveys, contests, beta programs, or promotional activities.

b. Information Collected Automatically
Technical Information: We automatically collect data such as IP address, browser type, device operating system, screen resolution, referring URLs, access times, pages viewed, session identifiers, and links clicked through server logs or analytics tools.
Usage Patterns: We collect data on how you interact with our Services, including features used, templates generated, avatar selections, background removal or caption workflows, render settings, and navigation behavior.
Cookies and Tracking Technologies: We use cookies, local storage, and similar tools to enable authentication, remember preferences, enhance functionality, prevent abuse, and analyze engagement. You can disable cookies in your browser; some features may not function properly if you do.
Device Information: Device identifiers, operating system, language preferences, time zone, and app version (where applicable).

c. Social and Third-Party Data
When you interact with us via social platforms (e.g., LinkedIn, YouTube, Instagram, X), we may collect personal or aggregate data such as usernames, profile interactions, and shared posts. Such data is also subject to the privacy policies of the respective third-party platforms.

2. How We Use Your Information
We use Personal Information in accordance with applicable law and for the following purposes:
To create, maintain, and manage your account, subscriptions, and entitlements.
To deliver and improve our AI-powered advertising, video generation, background removal, captioning, and related tools.
To analyze usage and improve product performance, reliability, and user experience.
To communicate with you regarding account activity, feature updates, product changes, promotional offers, or customer support.
To monitor and detect security issues, fraudulent behavior, policy violations, and abuse of our platform.
To train and improve our models and safety systems (unless you opt out—see Section 3).
To comply with legal obligations, court orders, regulatory requests, and to enforce our terms and policies.

We may aggregate or de-identify Personal Information for statistical analysis, research, and product development. Aggregated or de-identified data cannot reasonably be used to identify you.

3. Use of AI and Opting Out of Training
When you use our platform, you may provide inputs (e.g., scripts, prompts, images, videos) that generate AI-driven outputs. Subject to applicable law, these interactions may be used to improve the Services, including training future versions of our models and safety systems. You may opt out of your content being used to train our models by emailing [support@infiniads.ai](mailto:support@infiniads.ai) with the subject line “Opt Out of Training” from the email associated with your account. Opting out will not affect our ability to use your information to provide the Services, ensure security, or comply with legal obligations, but it may reduce personalization or predictive accuracy.

4. Disclosure of Personal Information
Service Providers (Processors): We engage third parties for cloud hosting, storage/CDN, email delivery, analytics, payments, fraud prevention, and customer support. These providers process Personal Information solely to perform services on our behalf and under contractual confidentiality and security obligations.
Business Transfers: If we engage in a merger, acquisition, financing, reorganization, bankruptcy, or asset sale, Personal Information may be transferred to the relevant entity, subject to this Privacy Policy or an equivalent policy.
Legal Compliance and Protection: We may disclose information if required by law, subpoena, or governmental request; to enforce our terms; to protect rights, safety, and property of users, the public, or InfiniAds.ai; or to detect and prevent fraud and security incidents.
Corporate Affiliates: We may share information with our affiliates where necessary for internal operations, compliance, security, or support, subject to this Privacy Policy.
Business Account Administrators: If you register using a business domain email, your organization's administrator may have access or control over your account and data in accordance with their policies.
Other Users and Public Areas: Where you explicitly publish or share content (e.g., public examples or testimonials), associated Personal Information may become visible to others according to your settings.

We do not sell Personal Information. We do not share Personal Information for cross-context behavioral advertising with unaffiliated third parties.

5. Your Rights and Choices
Depending on your jurisdiction (e.g., EU/UK GDPR, CCPA/CPRA), you may have the right to:
Access your Personal Information and obtain a copy.
Request correction or deletion of Personal Information.
Object to or restrict certain processing activities.
Request data portability.
Withdraw consent where processing is based on consent.
Lodge a complaint with a data protection authority.

To exercise your rights, contact support@infiniads.ai. We may request information to verify your identity and jurisdiction before fulfilling requests. Your rights may be limited where we have overriding legitimate grounds or legal obligations.

6. Data Retention
We retain Personal Information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and ensure platform integrity. Retention periods vary based on data type, purpose, and legal requirements. When data is no longer needed, we will delete or de-identify it using commercially reasonable measures. Backups may persist for a limited period and are securely stored and time-limited.

7. Security Measures
We implement technical, organizational, and administrative safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. These measures may include encryption in transit, role-based access controls, firewalls, logging, and vulnerability management. However, no method of transmission or storage is 100% secure. You should use unique, strong passwords and avoid submitting sensitive information over unsecured channels.

8. Children's Privacy
The Services are not intended for children under 13 years of age (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect Personal Information from children. If you believe a child has provided Personal Information, contact [support@infiniads.ai](mailto:support@infiniads.ai) and we will take appropriate steps to delete it.

9. International Users and Data Transfers
InfiniAds.ai operates internationally. Your Personal Information may be processed in Singapore and in other countries where our service providers operate. Where required, we implement appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms, to ensure adequate protection of your Personal Information.

10. Legal Bases for Processing (EEA/UK)
Where the GDPR or UK GDPR applies, we process Personal Information under one or more of the following legal bases:
Performance of a Contract: Processing necessary to deliver the Services you request.
Legitimate Interests: To operate, maintain, improve, and secure our Services; prevent fraud; and support customer service, balanced against your rights and freedoms.
Consent: For specific activities (e.g., certain marketing communications) where you have provided consent. You may withdraw consent at any time.
Legal Obligations: To comply with applicable laws, regulations, and legal processes.

11. Third-Party Links and Platforms
Our Services may contain links to third-party websites, SDKs, or tools (e.g., YouTube, analytics, payment processors). We are not responsible for the privacy practices or content of third parties. Please review their privacy policies before providing Personal Information.

12. Changes to This Policy
We may modify this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page and, where required by law, provide additional notice (e.g., email or in-product notification). Your continued use of the Services after the updated Privacy Policy becomes effective constitutes acceptance of the changes.

13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, contact:

InfiniAds.
Email: support@infiniads.ai